CORICRAFT DISGUSTING SERVICE

I purchased a couch from CORICRAFT in December of 2023 with some stitching defects only to have their assessor mess me around month after month with a date for the assessment.

After they finally arrived to assess their mess on the 23 April 2024 (4.5 months after the complaint was lodged) they agreement to collect the sofa and return it to their factory.

Unfortunately they were unable to transport one of the components of my couch from my apartment to their delivery van, due to its size - which I was puzzled by as they were the team who managed to deliver it from their van into my apartment when they delivered it in December 2023.

Anyways, it’s been 10 days with my couch sitting in my entrance hall perfectly wrapped up and ready to be delivered to their factory.

After calling every single day to follow up with the collection, they have still not managed to collect my couch.

Think twice before you purchase anything from Coricraft because getting them to honour their guarantee has been an absolute nightmare!

Coricraft your service is disgusting!

(The last picture is of my dog’s food bowl which they crushed as they were delivering the temp couch)