Coricraft Cresta poor after sale service

Coricraft Cresta need to train their staff on after sale service. Customers are told that their furniture will be ready in 4-6 weeks. I've had to continuously do the follow up work and on 30 May 2019 it will be 8 weeks and I still don't have my furniture. Coricraft Cresta contacted me for the collection of a portion of the furniture. A collection date and the furniture assembly was confirmed. I got to the store and the furniture was still in boxes. Coricraft is quick to make a sale but don't deliver on their promises. Once payment is received it would seem that customer care is of no further importance. This implies that the relationship that Coricraft wants to build with the customer is only driven up to the point where the sale is made, since after sale service is absent. Coricraft Cresta, I am disappointed and saddened since I have spent thousands of rands over years. This last experience is my final commitment to your brand.