Coricraft Couch - DONT DO IT

If you are thinking to buy a couch from Corifcraft - DONT DO IT. You pay a fortune, wait forever to get the couch and when received it is not the quality you expect for the price you paid and from such a reputable brand. I am so disappointed. Please read reviews before you buy from them! We have learned from our mistake.

They have 0 customer service!!

Feb 18 - Couch Received

Feb 22 - Email sent to Tygervalley branch with images and explanation of issues

March 11 - Collected the couch - there was no contact from anyone from Coricraft when it was going to be delivered, they just said 7-10 working days,

March 26th (Friday) - the 10th working day, we decided to call and try to find out when we were going to get our couch, they had no answer. Monday 29th - Received no call,

March 30th, Tuesday - Received no call- so we phoned them, they informed us the couch was repaired but they had no trucks to deliver. We told them that is not an option, they said we would get our couch on Thursday (No delivery time or any other info provided)

March 31st, Wednesday - No contact from Coricraft

April 1 - No contact from Coricraft, we decided to call again, they said it will be delivered today, we received no time of delivery or any other information. How would they know someone would be at home to receive the couch? The couch was delivered - "repaired" and it was NOT repaired, the same issue still exists, the one section does not connect properly, doesn't align and actually overlaps. They replaced the one panel as there was a deep scratch - they did not "coriguard it"! UBELIEVABLE - Will we need to wait another month for the repair?