1 reviews | Active since Jan 2020
Coricraft Couch
Coricraft has horrible service and I will not be making any purchases going forward... I order a couch that the sales person said was available at the warehouse 2 weeks ago and they scheduled deliver on Tuesday everything was confirmed buy both the store and the warehouse... when I got home on Tuesday no one phone me I had to call and query the deliver myself and only then did they tell me that the couch was not available. I was then asked to choose a different color or wait 21 days for a couch so I chose a different color with the expected deliver on Saturday, e was hen the delivery guys arrived they had the wrong color. I am really disappointed with their service. If they bring the wrong couch again on Tuesday 28th of Jan or they don’t pitch I want my refund. This is nonsense that No customer should tolerate
We apologise for the poor service you have received. We know that we have a lot of work to do to with regards to service and we are working on improvements.
We are certain that we will get it right going forward and will use your complaint to assist us with reworking our processes to make our customer experience much better.
Kind regards,
Olga de Pinho
Customer Experience manager
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We apologise for the poor service you have received. We know that we have a lot of work to do to with regards to service and we are working on improvements.
We are certain that we will get it right going forward and will use your complaint to assist us with reworking our processes to make our customer experience much better.
Kind regards,
Olga de Pinho
Customer Experience manager
***
***
