XZ
Xolani Z
1 reviews | Active since Nov 2025
04 Nov 2025, 04:54
Coricraft being crafty with the delivery timeline after taking their our 50k
Fourways Coricraft, pushed my wife to pay because sale was going to end. Gave us a delivery date because couches were going to be manufactured after we paid about 50k, they call us to tell us delivery will not happen as promissed but in their own time. When we pushed back on this the sales person says " let me escalates woth the warehouse and come back" she never gets back! We email her and call her now she is AWOL. We escalate matter tk the store manager and he does the same thing..call and never get back to us!!!!! Wow what a brand!? I mean these guys ****med us!!!!!
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Coricraft Group's replyOfficial
04 Nov 2025, 11:57Dear Xolani,
We appreciate you taking the time to share your experience with us.
We sincerely apologise for your experience. We’ve escalated this matter to ensure your order is completed and delivered as soon as possible. Our team is currently finalising your couch in the factory, and once ready, it will be sent to Johannesburg on the next available truck. Any updates will be communicated to you during the week. We appreciate your patience and understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologise for your experience. We’ve escalated this matter to ensure your order is completed and delivered as soon as possible. Our team is currently finalising your couch in the factory, and once ready, it will be sent to Johannesburg on the next available truck. Any updates will be communicated to you during the week. We appreciate your patience and understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply04 Nov 2025, 11:57
Official
Dear Xolani,
We appreciate you taking the time to share your experience with us.
We sincerely apologise for your experience. We’ve escalated this matter to ensure your order is completed and delivered as soon as possible. Our team is currently finalising your couch in the factory, and once ready, it will be sent to Johannesburg on the next available truck. Any updates will be communicated to you during the week. We appreciate your patience and understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologise for your experience. We’ve escalated this matter to ensure your order is completed and delivered as soon as possible. Our team is currently finalising your couch in the factory, and once ready, it will be sent to Johannesburg on the next available truck. Any updates will be communicated to you during the week. We appreciate your patience and understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team