RB
Ron B
1 reviews | Active since Feb 2025
26 Feb 2025, 10:12
Coricraft Ballito
Shocking service from Coricraft Ballito. Promised delivery of our goods ordered on 8th December 2024 by the end of January 2025. After many phone calls and visits to the branch we are now told we can only expect to get delivery after the 5th March 2025. L**s and more l**s
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Coricraft Group's replyOfficial
26 Feb 2025, 16:28Dear Ron,
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the frustration and inconvenience this delay has caused. We completely understand how disappointing it is to receive inconsistent timelines, and we acknowledge that this situation has not met your expectations. After escalating this with the factory, we can confirm that there was indeed a production delay, which unfortunately impacted your order. However, we want to assure you that your dining chairs will definitely be ready next week.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the frustration and inconvenience this delay has caused. We completely understand how disappointing it is to receive inconsistent timelines, and we acknowledge that this situation has not met your expectations. After escalating this with the factory, we can confirm that there was indeed a production delay, which unfortunately impacted your order. However, we want to assure you that your dining chairs will definitely be ready next week.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply26 Feb 2025, 16:28
Official
Dear Ron,
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the frustration and inconvenience this delay has caused. We completely understand how disappointing it is to receive inconsistent timelines, and we acknowledge that this situation has not met your expectations. After escalating this with the factory, we can confirm that there was indeed a production delay, which unfortunately impacted your order. However, we want to assure you that your dining chairs will definitely be ready next week.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the frustration and inconvenience this delay has caused. We completely understand how disappointing it is to receive inconsistent timelines, and we acknowledge that this situation has not met your expectations. After escalating this with the factory, we can confirm that there was indeed a production delay, which unfortunately impacted your order. However, we want to assure you that your dining chairs will definitely be ready next week.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team