VN
Vuyo N

1 reviews | Active since Nov 2019

29 Nov 2019, 20:01

Coricraft and RCS disgusting partnerships

I have been scouting this item for months and because I am very careful with Credit I opted for BF 25% off. I am currently at the virge of writing apart everything that is in from of me after containing my cool for 2 days of my time with no assistance from what the stay takes no accountability for which is in my case an RCS ****ed issue. Bottom line to this is spent over 4 hours when adding both days in the Tygervalley store with a mere card that had to be replaced for my purchase. I don't care at this point about Coricraft and its ****ed up affiliation with RCS, all I am saying is that I am no longer even excited about the expensive item of 8999 I wanted to save on because of the ****ed up service received for the value of what I had purchased. I am by far disgusted as to how do companies like Coricraft affiliate themselves with such ********** services providers like RCS. And what I hated the most is the no accountability taken but rather, ohh sorry mem it's RCS, **** RCS I at Coricraft to buy your merchandise. I am unhappy and disgruntled to the point of no return. The manager rushed the enite sale, explaining no monthly installments, literally nothing. I am frustrated and disgusted by both. It was as if I was a joke in the ****** store waiting hours on end for a card to be linked for a purchase, never seen this before, so hurt and disgusted honestly

0
Replies (3)
Coricraft Group
Coricraft Group's reply10 Dec 2019, 22:51
Official
Dear Vuyo N,

We apologise for the problems you experienced with our account administrator. We were aware that they had some issues with their system .These have since been resolve. 

We apologise that this ruined what should have been a fun shopping experience.

Kind regards,

Olga de Pinho

VN
Vuyo N's update12 Dec 2019, 22:00
Reviewer Update
Quit frankly I should have refused to pay for the delivery. I will never forget the service I received that day from both parties. As I await my delivery I literally have no excitement at all, it was all taken away that day I was treated like a customer that came to beg for what she will pay, horrific????
VN
Vuyo N's update30 Dec 2019, 21:51
Reviewer Update
Hi Olga, I have noticed on the invoice upon delivery that delivery fee was excluded. Thanks if this was not charged. I remain still utterly disappointed by your affiliation with RCS my debit order after calling in for it to be amended was never amended. Argg m just disgusted as m typing. I wrote a review on their profile for both RCS and their attention. M so over it.