1 reviews | Active since Oct 2016

18 Oct 2016, 17:07

Coricraft......

<p>behind the black sign, glass doors and the smell of wood lies the worst customer services team I was ever exposed to, from the counter to head office, All I did was place an order for a TV unit, two weeks later order control cannot deliver it, R7500 paid on day of order but still cannot get the unit, apparently the money is missing or was transferred to the wrong order, but I still have those A4 invoices with my debit card slips in that brown envelope, Manager says she does not know what to do interestingly enough-bare in mind this is the center at the biggest mall in Africa. Call center agents promise to call back like the company owner at that one job interview from last week. </p> <p>I am disappointed, even if things become free some day I will not enter your stores again, kindly refund me that money that standard bank gave you, I saw something @home </p> <p> </p>

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Replies (3)
Coricraft Group
Coricraft Group's reply21 Oct 2016, 12:29
Official

We apologise for the error made on our side , it has since been rectified and your delivery is scheduled to be delivered tomorrow .

Kind regards,

Olga de Pinho

's update21 Oct 2016, 12:55
Reviewer Update

Thank you so much Olga I really appreciate It, Nosipho told me earlier today.

I really appreciate the turn around time and the credit that you guys allocated for me to spend at the store.

Coricraft Group
Coricraft Group's reply21 Oct 2016, 13:01
Official

My Pleasure , I hope that you find something fabulous at the store.

Kind regards,