Cori****

In the 25th of April 2020 I sent you an email reading as follows: About under a year ago I made a purchase of your slumber range that included a mattress, however, it seems one of the springs is broken as the bed is now uneven. This has created a slight hole on the right side of the mattress. Please find attached for pictures. I've contacted you multiple times and even visited one of your branches to no avail. You pride yourselves in superior quality products & services and yet here I am experiencing the complete opposite of that. Though I Must applaud you that you've been very quick with sending me surveys to rate your None service. For every time you do not respond to my request ill make sure I post this on all social media platforms.