Complaint

I purchased a Palma dining room and a lounge set in October and paid the required deposit for both, at the time of Purchase I was told I will get it in Early December. As the couches take 6 weeks to make, we waited. No calls between this period. We followed up by going to the greenstone store at the end of November to find out that the couches are ready but the table will now be coming end of December. We paid the balance for the couches and they were delivered. Again no communication via email/calls etc... We visited the Greenstore store again on the 19/12 to buy the chairs for the dining set and now we have been informed that the table will only be available on the 21st of February. No communication I have to go to the store for updates. That is 4 months after I paid a deposit and subsequently bought two other additional items from you. I got contact numbers from the store to contact: *** to speak to Olga or Cindy this number doesnt go through. I called customer care on *** and they are in training between 10 and 10:30 to improve service. I called 4 times between 10:30 and 10:40 and the line just rings without anyone answering. I must say this is shocking service from a company that I have spent thousands of rands with. It feels almost arrogant the way I have been treated. I need my table and chairs delivered together latest by the 03/01/2022. I am on this forum because I am not travelling to get updates from a store. I have already waisted so much time and money.