MM
Mmakau M

1 reviews | Active since Nov 2020

05 Oct 2024, 15:36

Collection is 60km away from the store

All want to know is that how is it possible to buy furniture in Moreletapark and be expected to fetch it in Soweto warehouse. This really doesn’t make sense and this was not communicated when we opted for the collection option

0
Replies (1)
Coricraft Group
Coricraft Group's reply07 Oct 2024, 14:04
Official
Dear Mmakau,

We appreciate you taking the time to share your experience with us.

We area sorry that you were unaware of the location of our warehouse for collection. We have been following up on your complaint and our team is busy arranging to send the chairs to the showroom so that you can collect from there as the showroom storage room can accommodate the size of your chairs.

If you need further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team