RP
Rantonia P
1 reviews | Active since Jul 2012
30 Mar 2015, 12:22
Claims to be leather but is not
I purchased an ottoman sometime last year and within a few weeks the colour on the supposedly \leather"strips started scratching off as people sat on it. This is extremely annoying since the sales person and online advert stated that the strips were in fact leather. <br> <br> I wrote a complaint on the coricraft website a couple of months ago and to date received no response. When you call the Durban listing on the website it goes through to their clearance center"
Helpful (0)
Replies (1)0
Replies (1)Coricraft Group's replyOfficial
31 Mar 2015, 09:13Hello rantonia,
I am so sorry about the colour coming off,I have confirmed with our buyer that the leather on this ottoman is in fact genuine .
it is possible that the finish is coming off .Please return the ottoman to your nearest store for a credit or exchange .
Kind regards,
Olga de Pinho
Quality Manager
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I am so sorry about the colour coming off,I have confirmed with our buyer that the leather on this ottoman is in fact genuine .
it is possible that the finish is coming off .Please return the ottoman to your nearest store for a credit or exchange .
Kind regards,
Olga de Pinho
Quality Manager
***
***
Coricraft Group's reply31 Mar 2015, 09:13
Official
Hello rantonia,
I am so sorry about the colour coming off,I have confirmed with our buyer that the leather on this ottoman is in fact genuine .
it is possible that the finish is coming off .Please return the ottoman to your nearest store for a credit or exchange .
Kind regards,
Olga de Pinho
Quality Manager
***
***
I am so sorry about the colour coming off,I have confirmed with our buyer that the leather on this ottoman is in fact genuine .
it is possible that the finish is coming off .Please return the ottoman to your nearest store for a credit or exchange .
Kind regards,
Olga de Pinho
Quality Manager
***
***
