1 reviews | Active since Mar 2015
card cloning
I was told that I could apply for a RCS card an it will work in all stores that has the RCS logo . After receiving my card on the 28th February I bought items at Coricraft Port Elizabeth .Two days later I went to handy house Despatch to purchase another item with the same card because you can buy from them also with a RCS card . They tried to swipe the card , but it did not want to go thru .The owner said I must cancel the current card and take out a RCS card from him and it will work at all stores using RCS cards . I later phoned the number on the rear side of the card . After being sent from one consulted t another I was told the card was cloned . I was very upset for the card as only used by two places , who cloned it . The response from the RCS consultants was very unprofessional .People should think twice before taking out a RCS card to buy items with . I have cancelled mine and will never get one again and will not buy from Coricraft nor Handy house again
We apologise for the misunderstanding. We have spoken to RC and there was a block on your account due to the high value of your first purchase. They will unblock the account for you with pleasure . You can contact them on *** .
The RCS call centre agent will explain to you which stores you may use your card at for future purchase.
Kind regards,
Olga de Pinho
Quality Manager
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We apologise for the misunderstanding. We have spoken to RC and there was a block on your account due to the high value of your first purchase. They will unblock the account for you with pleasure . You can contact them on *** .
The RCS call centre agent will explain to you which stores you may use your card at for future purchase.
Kind regards,
Olga de Pinho
Quality Manager
***
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