BB
Bradley B

1 reviews | Active since Mar 2017

08 Mar 2017, 09:08

Billing issues

<p>Hi guys,</p> <p> </p> <p>This is my first time purchasing with coricraft (Tygervalley) and today I'm behond frustrated.</p> <p> </p> <p>When i purchased my product i told the consultant I would like to pay it off over 36 months. I wanted a lower installment and if i was able to pay more onto the account, i would. But no! I called RCS today and i was told that i selected the revolving payment plan and my installment is that of a small car. I'm someone that will never pay this amount for a couch...never! I need this to be sorted out immediately! If you can't, please cancel everything and collect your couch and refund me for the delivery fee. I will not pay untill this has been sorted out.</p> <p> </p> <p>This error wasn't caused by me so please sort it out.</p> <p> </p> <p>Best Regards,</p>

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Replies (1)
Coricraft Group
Coricraft Group's reply14 Mar 2017, 13:05
Official

We apologise for the error made at point of sale . We have forwarded your complaint to RCS to resolve. This should be done within 48hours

Kind regards,

Olga de Pinho

Best regards,