IR
Ivan R
1 reviews | Active since May 2010
19 Nov 2015, 09:44
Been waiting a week.
I ordered 2 couches from corricraft. The incorrect colour was put on the invoice. We spoke to Banyana who assured told us that this colour was a light beige and we were happy with it being a bit lighter. When it came it was grey.<br> <br> No issue this is a misunderstanding.<br> <br> I have been waiting now for a week for them to come and collect the couches. When I phone they say they will get back to me but they don't. Darren seems to avoid talking to me and his attitude has been pretty bad from the day we bought the couches.
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Replies (1)Coricraft Group's replyOfficial
19 Nov 2015, 16:10Hello Ivan2010,
So sorry for the misunderstanding with the colour . Sthembiso from our call centre will call you to arrange a collection of your couches.
Once you have reselected fabric we will try to push your order through as quickly as possible.
Kind regards,
Olga de Pinho
Quality Manager
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***
So sorry for the misunderstanding with the colour . Sthembiso from our call centre will call you to arrange a collection of your couches.
Once you have reselected fabric we will try to push your order through as quickly as possible.
Kind regards,
Olga de Pinho
Quality Manager
***
***
Coricraft Group's reply19 Nov 2015, 16:10
Official
Hello Ivan2010,
So sorry for the misunderstanding with the colour . Sthembiso from our call centre will call you to arrange a collection of your couches.
Once you have reselected fabric we will try to push your order through as quickly as possible.
Kind regards,
Olga de Pinho
Quality Manager
***
***
So sorry for the misunderstanding with the colour . Sthembiso from our call centre will call you to arrange a collection of your couches.
Once you have reselected fabric we will try to push your order through as quickly as possible.
Kind regards,
Olga de Pinho
Quality Manager
***
***
