1 reviews | Active since Nov 2015
Bed Special
I saw the Maldive queen bed on special last week Thursday(21st Jan), i then called the clearance shop to inquire about the availability and i was told that beds are available by Lizel. i therefore asked her to reserve one bed for me since was not in the western for the week, i will only come on Monday to pay for it (25th Jan) and she told me that they work on the first come first serve policy. This morning i called to inquire about the availability of the bed again and she told me she had 3 beds in stock but without *****s i said its okay i will buy my own *****s because she already explained the policy to me that every item is sold as is. I then drove all the way to montague to buy the bed, on arrival i was told by Lizel that the bed which is in the good condition is reserved for a customer from yesterday because they were still checking if they can find *****s for that customer.<br> As a loyal customer of Coricaft i feel that i was unfairly treated, first i was told that they don't serve goods but to my surprise i when i got in the shop they were goods reserved and secondly i was told that goods i sold as is but yet they are able to check for pieces for certain clients.
We apologise for the poor experience you have had . As per your earlier conversation with our regional manager Craig Bell We will source parts for you .
Kind regards,
Olga de Pinho
Quality Manager
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Best regards,
We apologise for the poor experience you have had . As per your earlier conversation with our regional manager Craig Bell We will source parts for you .
Kind regards,
Olga de Pinho
Quality Manager
***
***
Best regards,
