Be very cautious, if you decide to by anything from Coricraft.

I am having the worst customer experience...... So Coricraft have an email box called CEO (Customer experience office), I sent them an email on 29th November ... its 13 December today! and I still have not gotten any response. Can you believe this, really think about it .... Why would I ever want to buy something from them ever agin. I have nothing left that I can do, except complain on social media and hope that someone monitoring this, cares enough to help.

The two issues I am having 1. There was a price listed on their website, I captured a screenshot of this. I whatsapp'ed the store manager at Design Q in Jhb. Requesting some information and expressed my interest to buy the product only to be told that they cannot honour the advertised price. So I email(Ticket number 11747) CEO (Customer experience office) requesting support... nothing!!!

2. I called their help line to query an order(order #***), I wait 10min and get transferred to the on-line help centre ... I wait another 8min and then i get diverted to a voice mail box.

I call back again and wait a further 8min, I talk to the operator and explain the problem.... she takes my number and assures me that she will walk over to the on-line help centre immediately and get someone to assist ... Nothing.