bad servise

<p>to whom it may concern</p> <p> we bougth an arc dining suit with the coricraft in carnival mall and the sales consutant who assisted us is pavashni and on the day of delivery we noticed that there is a dent on it and the delivery guys said to us it will be sorted within 3 bissness day because we were refusing to take it the same day of delivery after finding the dent we phone the shop and she promised us the she will follow up and get back to us ogf which she never did we had to phone the shop on a daily basis asking how far is our issue nad since then is has not being attendet to all we get is promises from her and the store manager and on 05/08/2017 saturday we had to drive from secunda to the shop to find out wats really going on beacause no one is calling or updating us they said they will contact the warehouse and contact us monday 07/08/2017 of which they also did not so far this is the second item we bought in these particular shop and also the 1st one is a tv stand of which also the other door is not closing as it should be and we just let it go but it seems like its a norm for the shop the give customers old or used stuff we paid R14999 for the whole set and the kind of service we are getting from this shop is unacceptable.not forgeting the R500 for delivery of which it was all paid cash and its been a month of running around with this shop at the moment i think is best if they just come collect theid faulty stuff and bring our money back beacuse helping is not their priority my contact deatails are ********** 823 and ********** 980 thank you.</p>