HP
Hendrik P
1 reviews | Active since Feb 2016
18 Feb 2016, 08:22
BAD Service-Passing the buck
I bought a lounge set to the value of R53 000 and the upholstery is starting to fall out.<br> The Manager of George branch promisehd to get someone to fix it for the last month now and says that he is going to send the mail to repair it.Nothing is happening and I am taking it to the consumer rights.I will not recommend buying from Coricraft until the problem is sorted out.
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Replies (1)
Coricraft Group's replyOfficial
18 Feb 2016, 11:48Hello j***55,
Apologies for the shoddy service, i will get the Regional Manager to contact you today. Our couches carry a 10 year guarantee on the frame and 2 years on stitching and inners.
we will sort this out for you.
Regards
Mark Staniforth
Retail Exec
Apologies for the shoddy service, i will get the Regional Manager to contact you today. Our couches carry a 10 year guarantee on the frame and 2 years on stitching and inners.
we will sort this out for you.
Regards
Mark Staniforth
Retail Exec
Coricraft Group's reply18 Feb 2016, 11:48
Official
Hello j***55,
Apologies for the shoddy service, i will get the Regional Manager to contact you today. Our couches carry a 10 year guarantee on the frame and 2 years on stitching and inners.
we will sort this out for you.
Regards
Mark Staniforth
Retail Exec
Apologies for the shoddy service, i will get the Regional Manager to contact you today. Our couches carry a 10 year guarantee on the frame and 2 years on stitching and inners.
we will sort this out for you.
Regards
Mark Staniforth
Retail Exec