AS
Abi S
1 reviews | Active since Dec 2019
20 Jan 2026, 08:33
Bad service from coricraft head office
I bought a Bogart bed and the base broke after 2 weeks. I've communiting with Shaida Kahn in December she said on the 12th my bed will be fixed. Since the 12th I can't get hold of her she's always busy on the other line except calling me.
I'm sick and tired of this terrible treatment I'm receiving from head office.
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Coricraft Group's replyOfficial
28 Jan 2026, 15:55Dear Abi,
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the experience you had and the frustration this caused. We did escalate this matter to our Customer Care Manager and can confirm that it has now been resolved. Thank you for bringing this to our attention, and we appreciate your patience while it was addressed.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the experience you had and the frustration this caused. We did escalate this matter to our Customer Care Manager and can confirm that it has now been resolved. Thank you for bringing this to our attention, and we appreciate your patience while it was addressed.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply28 Jan 2026, 15:55
Official
Dear Abi,
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the experience you had and the frustration this caused. We did escalate this matter to our Customer Care Manager and can confirm that it has now been resolved. Thank you for bringing this to our attention, and we appreciate your patience while it was addressed.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologise for the experience you had and the frustration this caused. We did escalate this matter to our Customer Care Manager and can confirm that it has now been resolved. Thank you for bringing this to our attention, and we appreciate your patience while it was addressed.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team