CB
Corne B
1 reviews | Active since Mar 2009
02 Apr 2023, 15:27
Bad service at 2 Coricraf Branches??
Bad service 1/04/23 Coricraf Montana - stepped in store at 16:15. No one even asked if they can help us. NO SERVICE??? 2/04/23 Coricraft Brooklyn PTA - stepped in store at 9:30. No assistance, one of the staff members even stepped in after us. I know what I wanted to buy, but no staff member wanted to assist me. How is this possible, when I left the shop, I said to them I am leaving now because there is no assistance. Still it didn't bother anyone. I then left and phoned and asked to speak to the manager, - apparently the manager is off, so now??? - no service????
Helpful (0)
Replies (1)0
Replies (1)
Coricraft Group's replyOfficial
04 Apr 2023, 16:15Dear Corne,
Thank you for taking the time to leave your review.
We are so disappointed to hear of your experience as the team there is usually very customer focused and eager to assist. We have addressed this with the team, and hope that you will give us another opportunity to provide a great shopping experience.
Our store managers will both personally call you to apologise.
You are welcome to contact us directly on *** or WhatsApp | phone ***.
Yours in Design,
Ruth
Customer Care Supoort Team
Thank you for taking the time to leave your review.
We are so disappointed to hear of your experience as the team there is usually very customer focused and eager to assist. We have addressed this with the team, and hope that you will give us another opportunity to provide a great shopping experience.
Our store managers will both personally call you to apologise.
You are welcome to contact us directly on *** or WhatsApp | phone ***.
Yours in Design,
Ruth
Customer Care Supoort Team
Coricraft Group's reply04 Apr 2023, 16:15
Official
Dear Corne,
Thank you for taking the time to leave your review.
We are so disappointed to hear of your experience as the team there is usually very customer focused and eager to assist. We have addressed this with the team, and hope that you will give us another opportunity to provide a great shopping experience.
Our store managers will both personally call you to apologise.
You are welcome to contact us directly on *** or WhatsApp | phone ***.
Yours in Design,
Ruth
Customer Care Supoort Team
Thank you for taking the time to leave your review.
We are so disappointed to hear of your experience as the team there is usually very customer focused and eager to assist. We have addressed this with the team, and hope that you will give us another opportunity to provide a great shopping experience.
Our store managers will both personally call you to apologise.
You are welcome to contact us directly on *** or WhatsApp | phone ***.
Yours in Design,
Ruth
Customer Care Supoort Team