ED
Eldrid D

1 reviews | Active since Jun 2016

20 Apr 2017, 10:13

Bad Service and Bad product quality

<p>After waiting for 9 weeks for a 2 coaches to arrive one was broken upon delivery and was sent back to the manufacture. The second couch lasted 10 days and it is broken. The second couch was delivered on the 18 Apr 2017. Have not even unpacked it.</p> <p> </p> <p>Very bad service no resolution. Bad quality of product. Do not care about the customer just take their money.</p> <p><br />A complaint was logged but to date no response or contact from Coricraft. I would rather that Coricraft collect the faulty broken products and refund me in full. I will NEVER use them again.</p>

0
Replies (2)
Coricraft Group
Coricraft Group's reply08 May 2017, 12:55
Official

Our resolutions department will be in contact to discuss a way forward.

Kind regards,

Olga de Pinho

Coricraft Group
Coricraft Group's reply08 May 2017, 12:55
Official

Our resolutions department will be in contact to discuss a way forward.

Kind regards,

Olga de Pinho