Bad service all round

I spent R26k worth of furniture. After 5 weeks of waiting I received a message that my furniture was ready. Went into the store to confirm and Sat was agreed upon for delivery. The Fri before delivery day I went in again to make sure everything was ok just to find out they could not deliver the Sat as the delivery scheduled was full. So we opted for Mon. After waiting for a confirmation sms i phoned the branch to find out that my Furniture had not booked in. After a lot of a calling back and forth it was established I would receive my furniture Tues morning as I work the whole day and would have to request off time for a 2nd day in a row. That evening I received a message that I would receive my stuff between 2pm and 4pm. Obviously not being able to make those times, I called the next morning to ask why, after the cleric had expressed to the delivery company that my order must be delivered in the morning would I only be receiving my furniture in the afternoon. I was Promised it would be sorted out and I would be called back I waited 3 hours for the call just to be given the same times. I was looking to spend a lot more money but if you treat costumers like I dont think so.