Bad Service

This is my first experience with the company however it is a poor one.<br> <br> I ordered a couch and was informed that the couch will be ready for delivery during March 2016. <br> <br> I waited patiently and was excited to receive a call on 12/03/2016 informing that the couch will be ready for delivery on 15/03/2016. I was not available on that day and as such we agreed to change the delivery to today so that I could ensure that there is somebody at home to receive the delivery. I was informed that I would receive an SMS on 15/03/2016 with an expected delivery time. This was never received.<br> <br> I called your Call Centre today in order to find out what time the couch will be delivered but was informed that the couch will only be delivered on 19/03/2016. I informed that the previous consultant told me that it was changed to today, however I was then told that deliveries are only done on Saturdays. I asked how could this be the case as I was previously informed that you were ready to deliver on Tuesday only to receive the response \I don't know\". <br> <br> I asked to speak to someone else but was informed that there is nobody else I could speak to and I should wait for Saturday. <br> <br> Rude and Disgusting"