1 reviews | Active since May 2013
Bad service
As much as Coricraft has amazing furniture, the warehouse /delivery have the worst service. On the 20th feb I paid for a table and four chairs without paying for delivery. Someone called me to arrange collection the following day and I told them I will have to pay for delivery, which I did on the 25th Feb. Upton payment I was promised 48 hour turn around time. No one called me until I decided to follow up on 2 March. They still told me about the 48 hour turn around time even after almost a week had lasp. After fighting with a manager Claudette or Claudelle she I was promised by 3:30 on the 4th. I had informed her I have a trip on the 4th but will wait for the delivery. On the 4th at 4:30 my delivery has still not arrived and there is no one at the warehouse to pick up my call at this time. Knowing they have deliveries for the day how do they go home without checking of all deliveries have arrived. I am sitting here not knowing to wait and cancel my trip or leave. I am not happy with this service. You have both my money and furniture at this point
Apologies for the frustration, i will follow up with the Customer Services Manager to see what has gone wrong here.
We will be in contact shortly
Regards
Mark Staniforth
Retail Exec
Apologies for the frustration, i will follow up with the Customer Services Manager to see what has gone wrong here.
We will be in contact shortly
Regards
Mark Staniforth
Retail Exec
