BAD SERVICE

BAD SERVICE...I have been trying to get my refund from Coricraft/RCS for over 3 months now and really getting frustrated with the service. My first bad experience is that I had to collect my own goods by myself because the email address they had entered was wrong and the delivery guys didn't want to deliver to the right address. Now I cannot get the refund back for the delivery fee I paid. I went a filled in a refund form at the Coricraft Rosebank store but I haven't had any result. First they couldn't find my form, next it was finance had processed this incorrectly finally when I was told that the refund should be reflecting by the 19th of October, this was still not reflecting by the 22nd October. I have provided every single information they have asked from me and was done paying for the goods by July already......... Your furniture is spectacular but all the other functions are terrible, from delivery to finance. Definitely closing my account