Bad Service

Just over two years ago I bought a double base wooden bed set from Coricraft. The bed is making so much noise to a point where I cannot turn without being woken up. I lodged the complaint with Tygervalley to assist me to see this can be fixed. I did a follow up on Tuesday with the branch and to date nobody has even bothered to respond to me. This isn't the service I expected from them and for a base it wasn't exactly pocket change spent on something I thought would last. My contact number is ********** 166