1 reviews | Active since May 2017

26 Jun 2017, 13:34

Bad service

<p>Struggling since 27 Feb, that is FOUR months, to exchange a matress that is still under guarantee. </p>

0
Replies (4)
Coricraft Group
Coricraft Group's reply27 Jun 2017, 11:25
Official

Your new mattress arrives tomorrow , once it has arrived we will arrange for the exchange to happen as quickly as possible. It will speed things up if you could pay the difference as soon as possible.

Kind regards,

Olga de Pinho

's update27 Jun 2017, 13:09
Reviewer Update

The difference was paid in last month already.

Coricraft Group
Coricraft Group's reply27 Jun 2017, 13:49
Official

Please forward the proof of payment as we don't have any record of it to ***.

Kind regards,

's update27 Jun 2017, 14:06
Reviewer Update

The branch only gave my husband a receipt. We will send that to you. Thanks.