bad customer service and defective goods

<p>I purchased a hepburn king extra lenght bed from coricraft Dec 11th which was delivered say 19th Dec. A week ago all the legs collapsed and we contacted coricraft to resolve of which we have received no joy. In addition, now I am expected to sleep on the floor after paying R10k. To make matters worse we bought the breen large couch for R39,000 and we were only informed post delivery (late Jan) that it didnt have leather guard and we were not informed that we needed to pay an additional R1200 for the guard. We subsiquently paid for the leather guard say three weeks ago and until today no one has come to our house to do it. We contacted our sales contacted who tiresly tried to contact the lady for the leather guard, till today NOTHING and I dont even have my refund. </p>