1 reviews | Active since Jul 2012
Bad customer service
<p>I recently bought two bedside tables from Coricraft Klerksdorp. I bought the last two on the floor. The staff did not package it, it was only wrapped in one thin layer of bubble wrap. When they transported it to the car the they stacked it on top of each other tearing the bubblewrap. When I took it out of the car the bubble wrap was torn and both tops of the tables were scratched. I contacted them immediatly and they asked me to send pictures which I did and aked if they can replace it. It has been two weeks with no response what so ever.</p> <p> </p>
We apologise for the poor wrapping of the stock , we will try to source new stock for you to exchange. A call centre agent will contact you as soon as possible.
kind regards,
Olga de Pinho
We apologise for the poor wrapping of the stock , we will try to source new stock for you to exchange. A call centre agent will contact you as soon as possible.
kind regards,
Olga de Pinho
Good day, no one has contacted me in regards with this complaint. Has the stock been sourced yet?
Good day, no one has contacted me in regards with this complaint. Has the stock been sourced yet?
Still no response or call regarding this complaint.
Still no response or call regarding this complaint.
