BAD BAD SERVICE

<p>I bought my mother a bedroom set in April, which broke just after getting delivered. We reported this issue and we sent from pillar to post. After us following up the matter and speaking to different people everyday who didn't even know of the request we had put through we got a replacement be after 3months!!! You delivered a new bed in July/August..</p> <p>There are balancing beams we not installed properly now we have the same problem AGAIN!! We reported this matter to Fiona and she sent the repair guys. When these guys arrived they had nothing on them even a toolbox!!! So I'm asking myself why they came in the first place????!</p> <p>We reported this to Fiona who said she is on leave and suggested we talk to Kgomotso. No one has followed up with us. No one has called us since then.</p> <p>Dealing with you has been nothing short of a nightmare from the beginning. This is unacceptable service and far to so long! Can we please get someone who can help sort this issue out once and for all! We need a solution not the mediocrity that's going on. If this issue can't be put to bed, I will request a cash back and take my money where quality assurance is a priority!!!</p> <p><br />This is highly unacceptable!!!</p>