Awaiting refund for a month

<p>I cancelled an order from Coricraft, and agreed to the 10% cancellation fee.</p> <p>It is now over a month and I am still awaiting this refund.</p> <p>The ladies at the Kramerville store have tried to assist, however the finance department is not making payment.</p> <p>What could possibly be so difficult about releasing a payment due to a customer.</p> <p>What is worse, is subsequent to my cancellation i made another purchase at Coricraft.....biggest mistake.</p> <p> </p> <p> </p>