1 reviews | Active since Oct 2020
APPALLING SERVICE 😤
You should be allowed to give o star rating bcoz Corricraft deserves one . I paid my Corricraft store account using the link that was sent to me paying via ORZO bcoz it was the most convenient payment method. The payment was made on the 29th of April it is now the 6th of May and the payment is still not reflecting. I have since called customer service 3 times . I don't know where they find these consultants bcoz they have no people skills whatsoever. They are unprofessional and rude. I was told by consultants to forward the payment to Corricraft payment which I did 2 days ago and I have still not recieved any feedback them I keep getting messages informing me to pay my accoun to avoid penalties. The last time I called the consultant said if the payment is not reflecting I should forward proof of payment again and they will do it manually which will take a further 7 days to reflect affecting my credit profile in due course. This beyond unprofessional. I have yet to see a GOOD REVIEW on Corricraft bcoz their customer service is appalling . I paid R3009 and it better be paid into my account soonest 😤
Thank you for taking the time to share your experience with us. I’m so sorry for the frustration you’ve had — we’d really like to help get this sorted for you as quickly as possible.
Our team has tried reaching you on the number linked to your review, but we haven’t been able to get through. Please feel free to pop us an email at *** or give us a call on *** — we’re here to help and would love to resolve this with you.
Yours in design,
Ruth
Customer care support team
Thank you for taking the time to share your experience with us. I’m so sorry for the frustration you’ve had — we’d really like to help get this sorted for you as quickly as possible.
Our team has tried reaching you on the number linked to your review, but we haven’t been able to get through. Please feel free to pop us an email at *** or give us a call on *** — we’re here to help and would love to resolve this with you.
Yours in design,
Ruth
Customer care support team
