ANOTHER Complaint of Poor Service from Coricraft

We ordered a leather couch, a large dining room table and six chairs from Coricraft Pietermaritzburg. We were told we had to pay a 50% deposit before the furniture would be ordered, which we did. We had to follow up numerous times for confirmation of the order and a receipt for the deposit paid.

Finally, the furniture was ordered, and the waiting started. After six weeks we started enquiring about our order and was told the couch and table was ready to be delivered but that they were still waiting for the chairs. On our insistence, Coricraft agreed that they would deliver the couch and table. It was then discovered that the chairs were never ordered.

When the table was delivered and unpack, we saw that the table was a different colour to the one we saw in the shop and what was ordered. On enquiry, we were told the colour of the tables will never be the same and that we just had to accept it. After we insisted that the matter is taken further we were told that a case would be opened and an accessor would come out to inspect the table. This was three months ago, we are still waiting. On further enquiry, we were told the accessor was on leave?

If you ever thinking of buying anything from this store, think twice!