AFTER SALES SERVICE

BAD SERVICE-CORICRAFT I would like to warn the public against CORICRAFT's bad after sales service. I bought furniture from Coricraft in January 2014.I experienced a problem with two of the chairs I purchased. I called them on 1 Dec 2015 to inform them of my problem.From the outset I need to tell you how pathetic the service is on the switchboard.Ringing for ages.After three attempts somebody answered the phone.When I asked to report my problem-\Sorry Sir all the staff is iin a meeting......(How professsional can you be...) Needless to say I left a message and nobody returned my call.I had to call again and spoke to a lady by the name Biana and she undetrtook to call me back in an hours time....never happened.Ia called again and asked to speak to her supervisor-Claudette.She promised to call me back.....never happened and then Bianca called me back.....and undetook to call me again a weeks time. No response received from then.I called again on 10.12.2015.Spoke to Bianca.No she need too follow up with somebody......will will call me back. Again no response and I had to call again this morning....spoke to their Customer Care Manager -Penny.Apparently they will now come out on Mond"