1 reviews | Active since Aug 2016

17 Aug 2016, 09:24

After a year still no undamaged couch delivered

<p>My couch was ordered and paid for in Septemeber 2015. On the 12 October 2015, 11 November 2015, 18 February 2016, 20 April 2016, 16 August 2016 - my couch was delivered damaged. In between, a number of couches were re-made but found to be faulty. I also battled each and everytime with delivery day and time requests not being met and got messed around so many many times. I have now reached a point after almost a year to accept a damaged couch because I just cannot deal with the pathetic non exixtant service, ridiculous excuses and half hearted apologies. Although coricraft agrred to re-make a number of couches - I have to ask why they bothered? I will never be supporting a company with zero ethics like this one. Good bye and good riddance. </p>

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Replies (1)
Coricraft Group
Coricraft Group's reply22 Aug 2016, 07:57
Official

We apologise for the problems that you have had with the delivery of your couches. The refund we discussed will be actioned as soon as possible.

Kind regards,

Olga de Pinho