Absolute incompetence and lack of care

Failure, after failure, on the part of the Coricraft store at Canal Walk to delivery an armchair I purchased almost 2 months (!!) ago.<br> <br> Delay, after delay, with empty promises of returned phone calls and compensation for the wait, failure to deliver on specified days for the THIRD time in a row, with no contact to explain why. It appears to me they have no clue what they are doing, and with a \we cannot do\" attitude - where is the customer service, going the extra mile? <br> <br> Today I am going to contact them about this for possibly the 10th time - after my experience thus far I don't expect much improvement. <br> <br> "