Absolute disappoinment.

We purchased a Callie table from Coricraft Hemingways Mall in November 2023. When we made the purchase, we were not informed that there is no immediate stock available, and we were awaiting delivery. In early December I made enquiries and was informed that there is no stock and the table will only be delivered in February. I informed the staff member that we need a table urgently and therefore would like to cancel the order so that I can source one from another supplier. They then told us that they can give us a loan table until our order arrives. I gratefully accepted that. The loan table was indeed delivered on 24 December. On 24 February we were contacted by the store requesting photographs of the loan table and also informing us that our order will arrive within two weeks. Photos were sent on 28 February. On 15 April I contacted the store, as it was now almost two months later, and I have not heard a word from them since 24 February. I was informed that they had indeed received the Callie table, but had to return it since it was damaged when they took delivery, but that they are expecting another one on 19 February. On 19 February I was again contacted by the store informing me that they had again received a damaged table, and enquiring whether I would like to take delivery of the damaged table(???) or would I like them to order me another one. I am absolutely speechless and shocked by this service from Coricraft. It is now six months down the line, and we still have not received the table of our choice, which we paid R 18000 for. I do wish there was an option to give this service provider ZERO stars.