A debit order ..... is just that.....

They are too busy to reply - respond or call you back... terrible attitude problem. But very quick to send you sms's telling you that your debit order has been returned..... so they are therefore going to hand you over (to whom - i would like to know) and adding those charges on to your account... with out being able to explain why. <br> <br> It is an insult to the customer and to the company to have such an *********** accounting programme - and then lay the blame on the customer-and charge !!!!! and cant explain or rectify the account.....<br> <br> I am curious if they respond to this...... I am not sitting on the phone to Cape Town for another hour - at my expense (time and money) - and getting no where..... ! and I am still waiting for the supervisor to get back to me... they should re play back the recorded conversations.... they must remember the customer keeps the company in business....If there has been an error by either party - they should be professional enough to confront the issue. Its called customer service ..... and not customer *******!<br> <br> If my bank hasn't charged me for a debit order being returned...... why should coricraft?<br>