9 weeks for product, damaged goods, no feedback

I ordered a kist 9 weeks ago from coricraft design quarter with Geraldine. <br> Goods sold without keeping it aside for me. I had to follow up 4 weeks later after not hearing re delivery. Each kist they tried to source after I had to continuously follow up on was damaged (5 to be specific). <br> I was then told by Freda at the manufacturer that the Kyle kist is discontinued and they cannot deliver the item. Funny thing is the Kyle kist ottoman is still avaliable online to be purchased. <br> Eventually I was told by Freda and Shoni, To come and select anything at no extra cost even after confirming that the other items I have seen are all a good 3000 extra. I was advised not a problem even at that extra amount and that the manager was aware of same. <br> When I went into the store the manager was not inclined to allow me to select anything more than retail price of the kist - not much is avaliable for selection at the same cost. <br> I ended up selecting the standing TV shelf. <br> It was arranged for delivery yesterday morning. <br> It arrived with the one arm snapped in half. No check done before delivery. <br> I called the store and requested a solution and still waiting. <br> Another weekend of waiting. 10th one!!