1 reviews | Active since Jun 2016
7 months later and still no delivery
<p>We bought a bed from Coricraft Design Quarter in December 2015. It is now almost 7 months later and Coricraft has still not been able to deliver the final product. We have had to send the order back 3 times with each order having something broken or the order simply being incorrect. And please don't think the management at the branch or Coricraft head office take this as an embarrassment or as serious, they either do not answer their phones or phone you back. Coricraft is swift to make people pay up front yet they do nothing to ensure a quality product is delivered on time.</p>
We apologise for the poor service , we definitely take these complaints very seriously . Every unit is quality checked before despatch but sometimes the products get damaged in transit. We will exchange the damaged product .
Kind regards,
Olga de Pinho
Quality Manager
011 **********
**********We apologise for the poor service , we definitely take these complaints very seriously . Every unit is quality checked before despatch but sometimes the products get damaged in transit. We will exchange the damaged product .
Kind regards,
Olga de Pinho
Quality Manager
011 **********
**********