JR
Jenni R
1 reviews | Active since Mar 2015
30 Jul 2015, 11:21
6 Weeks and Couches not even in production?
Extremely disappointed & disgusted in your lack of service and communication. I ordered couches 6 weeks ago, I have received 2 phone calls since to tell me that they will be ready on Monday 3 August. Today (30 July) I follow up to confirm and hear that the fabric I chose has been discontinued and I need to select a new one. After 6 weeks no one has mentioned this to me? I am going in today to select the new fabric and your team needs to do whatever it takes to get those couches to me by Monday next week as promised. I have been waiting long enough and if you can't deliver I want a full refund and I will go elsewhere! I am completely disgusted by this and I expect nothing but smooth sailing from here!
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Replies (1)0
Replies (1)Coricraft Group's replyOfficial
03 Aug 2015, 16:43Hello Myopia,
We apologise for the lack of communication . Your order was delivered today as agreed telephonically .
I am sure that the couches will give you many years of good use.
Kind regards,
Olga de Pinho
Quality manager
***
olga2coricraft.co.za
We apologise for the lack of communication . Your order was delivered today as agreed telephonically .
I am sure that the couches will give you many years of good use.
Kind regards,
Olga de Pinho
Quality manager
***
olga2coricraft.co.za
Coricraft Group's reply03 Aug 2015, 16:43
Official
Hello Myopia,
We apologise for the lack of communication . Your order was delivered today as agreed telephonically .
I am sure that the couches will give you many years of good use.
Kind regards,
Olga de Pinho
Quality manager
***
olga2coricraft.co.za
We apologise for the lack of communication . Your order was delivered today as agreed telephonically .
I am sure that the couches will give you many years of good use.
Kind regards,
Olga de Pinho
Quality manager
***
olga2coricraft.co.za
