pP
philipk P
1 reviews | Active since Aug 2016
05 Jun 2023, 13:49
6 Months of endless unanswered emails, calls and aggravation..
So 6 months ago we ordered a leather headboard from @CoricraftSA and we are still waiting for a satisfactory solution from them!
6 Months of endless unanswered emails, calls and aggravation..
Maybe this will get their attention?
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Replies (1)0
Replies (1)Coricraft Group's replyOfficial
07 Jun 2023, 14:56Dear Philip,
Thank you for your feedback, we are sorry that this has been your experience.
Our team has been in contact with you and your refund is being processed.
Please let us know if you have any further concerns or questions, and we will be happy to assist you. You’re welcome to contact us directly by emailing us at *** or calling us at ***.
Yours in design,
Ruth
Customer care support team
Thank you for your feedback, we are sorry that this has been your experience.
Our team has been in contact with you and your refund is being processed.
Please let us know if you have any further concerns or questions, and we will be happy to assist you. You’re welcome to contact us directly by emailing us at *** or calling us at ***.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply07 Jun 2023, 14:56
Official
Dear Philip,
Thank you for your feedback, we are sorry that this has been your experience.
Our team has been in contact with you and your refund is being processed.
Please let us know if you have any further concerns or questions, and we will be happy to assist you. You’re welcome to contact us directly by emailing us at *** or calling us at ***.
Yours in design,
Ruth
Customer care support team
Thank you for your feedback, we are sorry that this has been your experience.
Our team has been in contact with you and your refund is being processed.
Please let us know if you have any further concerns or questions, and we will be happy to assist you. You’re welcome to contact us directly by emailing us at *** or calling us at ***.
Yours in design,
Ruth
Customer care support team
