6 months interest free that's what I asked for! FIX IT!

<p>Saturday the 16th of July I walked into the Cocricraft cresta store as they were having a sale on their couches.... I told the sales lady Nthabiseng that I would have to think about it... and then she suggested that I apply for a Coricraft card / RCS Card interest free for 6 months! </p> <p> </p> <p>Sometime in the beginning of August I did an online application - in the morning and I had to go into the store to activate the account/card</p> <p>When Nthabiseng printed the documents and the invoice is stipulated that the account was done under 12 month WITH interest, I was then told that the statement would then reflect the 6 month interest free and that the system would 'automatically change it'</p> <p>(I should have double check it) but as life happens I got busy at work, paid R4000,00 in August and was told again after the deposit it would "recalculate" ...</p> <p>Received my first statement via email in October and still no 6 months interest free... emailed the cresta store to find out... was told to contact RCS....</p> <p>Since October 2016 I have been calling the call centre trying to FIX Coricraft AND RCS' mess!</p> <p>Everytime I call I get told "OH you just missed the debit order run" No reference numbers no call back no correspondence nothing nada</p> <p>I dont see why I have to fix this!</p> <p>AND the store manager at Cresta is too busy to call customers back either!</p> <p> </p> <p>contact me! </p>