5 weeks no response!

<p>It has now been 5wks since logging my 2nd RMA for a collapsed armrest of a couch that is just under 2yrs old. To date u have had NO FEEDBACK whatsoever! Everytime that i call the branch there is also some excuse.all im wondering is if coricraft will honour their guarantee or if i shld maybe go drop my entire set at their branch where i bought it and demand the ridiculous amount back that i had to pay for it. Also paid for scotchguarding only to hear from an upholsterer that it does not seem to be. So maybe if HO reads my complaint here i might get lucky and get some assistance in 2017 still.</p>