GA
Garreth A

1 reviews | Active since Oct 2012

30 Jul 2015, 10:32

3rd time unlucky with couch - terrible quality!

I purchased a Coricraft couch. The couch was delivered a few weeks later. After using the couch as one normally does after about 3-6 months the fabric started to deteriorate quite badly. It looked as though the couch was 6 years old, not 6 months. Coricraft gladly replaced the fabric. I received the \newly covered"couch and to my surprise there was skew stitching and skew legs and generally terrible workmanship. I could not believe that this couch left the factory like this. Again"

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Replies (1)
Coricraft Group
Coricraft Group's reply03 Aug 2015, 16:45
Official
Hello Garreth1981,

We want you to be thrilled with your purchase and not just accept something that you feel is substandard. We will contact you to discuss options to ensure that you are completely satisfied .

Kind regards,

Olga de Pinho
Quality Manager
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