3 months waiting for my refund

I bought a pedestal bowl using the payjustnow option but was called that the item is out of stock, all 3 payments were debited from my account when in fact the vendor should have initiated the refund process before even the second one. This happened in October it’s now Jan and my refund is not in my acco. Coricraft is not responding to emails from the payjustnow team. They even said Coricraft cancelled a request they made to refund me!

Why choose to use a payment method and not educate your staff on how to use it? I have never had this issue when i need a refund using payjustnow.

I want my money back and i will never buy anything from your company ever again and ensure anyone and everyone i know does the same.