Stuck with a brand new iPhone 7Black
<p>I recently received a brandnew iPhone 7 PluS Black as a gift. The phone was bought in the States and still wrapped in its original packaging. However I couldnt get it to connect to my service provider. I have handed it in at the istore in sandton city who sent it to Core. They've analysed the phone and this was their reply...</p> <p>"Dear Ingrid</p> <p>Thank you for your mail</p> <p>Thank you for the opportunity for our certified service technicians to assess your unit at the Core Service Centre.</p> <p>Kindly be advised that we unfortunately do not have service parts to complete the repair in your device as it was purchased internationally. Please kindly advise if we may ship this unit back"</p> <p> </p> <p>They have given me no further help and ignored my email asking for advise on what I should do next.</p> <p> </p> <p>I thought that apple's policy's were a little more legit than that, and that they are so universal???</p> <p> </p> <p>So now I am sitting with a brand new phone that cant be fixed in SA, and no one can tell me where to go next. </p> <p> </p> <p> </p>