STOLLING

I HAVE A DRONE AT INCREDIBLE CONNECTION IN SANDTON TO GET COLLECTED, AS I NEED A DAMAGE REPORT FOR MY INSURANCE. THE DRONE IS NOT PAIRED WITH ANY DEVICE ONLY WITH THE REMOTE THAT IS WITH THE DRONE AT THE STORE. DJI NEEDS TO COLLECT THE DRONE TO DO A DAMAGE REPORT, BUT THEY KEEP STOLLING BY SAYING I MUST SEND THROUGH THE FLIGHT LOGS. I DONT HAVE THAT AS IT IS ON THE DRONE AND REMOTE. GO AND COLLECT THE DRONE