Shocking service

<p>Brought my Apple watch in after 2 weeks of use, after noticing a hair line fracture around the edge. It took Apple 8 days and an sms notifying me the product was ready for collection. I collected it and noticed the watch had not been fixed. Their response was that it had'nt been been decoupled from icloud. The iStore manager noticed that it had been de-coupled and aplogised prefusly on Cores behalf for the delay. We then sent it back for round two.</p> <p> </p> <p>Another two weeks past, and we where told Core would not refund the watch as they considered this external pressure and not under warrenty. </p> <p> </p> <p> </p> <p>Just a month delay ( with no apology ) and shocking service from Core ( zero communication internally ) should've been enough for them to repair the watch but instead we where told the cost would be on our shoulders. </p> <p> </p> <p>It seems this is a reacuring problem with core with no respect for the customer at all.</p> <p> </p> <p> </p>